Generative AI to Become a $1 3 Trillion Market by 2032, Research Finds Press

The startup’s proprietary platform is trained on high-quality synthetic data with a diverse set of identities to help decipher what content is fake. VPhrase offers a SaaS tool that leverages AI, machine learning and natural language processing (NLP) to help businesses derive insights from huge swathes of complex datasets. Most AI sales tools integrate with existing sales ecosystems like CRM software, email platforms, marketing tools, and other essential business software. The level of customization varies among tools, but many provide configurable settings that allow you to adjust your workflows, set up personalized automation rules, and incorporate unique data points for more targeted insights. It helps sales teams nurture and convert leads effectively by providing insights, automating tasks, and delivering personalized communications. ActiveCampaign offers features such as email segmentation, lead scoring, predictive sending, and behavioral analytics, allowing sales teams to personalize interactions and deliver dynamic content to leads.

This supply chain management automation tool promotes objective procedures, efficiency and fair pricing of fruits, vegetables, spices and nuts. Arya.ai is an IT company that simplifies AI-enhanced API deployment for bankers, insurers and other entities across the financial sector. The platform employs deep-learning behind its user-friendly interface to help facilitate institution-wide adoption of responsible AI-automated operations at scale.

You can foun additiona information about ai customer service and artificial intelligence and NLP. Mark Leadercramer has been appointed to spearhead AlphaSense’s expansion in the Asia-Pacific region, establishing the company’s global footprint in the competitive market intelligence landscape. Recent milestones include a remarkable 30% growth in Retail CPG ARR, propelled by AI innovations expanding software to an additional 80,000 retail stores. In a strategic move, SymphonyAI joined forces with Microsoft to revolutionize the retail landscape with next-gen AI solutions.

The deeptech startup claims to deliver an effortless experience to their customers across several mediums, including chat, voice, call, and email. The SaaS startup has even built an AI-based travel application, OGenie (product of GenieTalk), that can book flights on voice commands conversational ai saas and acts just like a travel buddy which stays with the users throughout their journey. The app, available for Android and iOS users, currently has over 250,000 downloads and can search domestic and international flights, book tickets, reschedule, cancel, and perform web check-in.

PolyAI’s conversational AI agents are able to hold conversations without getting confused. And they are available 24/7 and can easily scale to support new cases and speak nearly any world language. In fact, the founders realized they had a hit when customers were paying before there was even a user interface, Schiaffino said, though he declined to say how much revenue Darwin is generating. Darwin has a setup fee and a monthly fixed plan and also charges a usage fee per conversation.

Top AI SaaS Companies to Watch in 2024

Schiaffino described it as a two-sided system that “talks” to employees and customers to advance the most important leads. Smaller companies are just as eager to use AI tech to supercharge their sales processes as their bigger competitors. However, they often lack the in-house IT expertise or the capital to implement enterprise-level tools, like OpenAI or Anthropic. Using AI-powered conversational intelligence to supercharge agents, the platform empowers teams with real-time coaching and sentiment analysis to achieve peak performance.

Murf AI aims to provide a natural and human-like voice experience, enhancing the overall user experience when interacting with AI systems. Gong.io’s ability to capture and analyze large data from various customer interactions allows sales teams to gain a nuanced understanding of their prospects and customers. Reclaim.ai is an AI-powered productivity tool designed to help sales professionals optimize their busy schedules. It integrates with calendar apps to automate the scheduling process and automatically finds and suggests the ideal time for meetings, tasks, habits, and breaks. It helps reduce time wasted on excessive meetings and improve work-life balance by helping sales practitioners to manage their calendars efficiently.

You are unable to access cxtoday.com

Dinghan Shen and Yuan Xue, two software engineers working in Silicon Valley, recognized an opportunity to leverage the breakthroughs brought by large language models to make surveys more empathetic and engaging. JustCall has already amassed 6,000+ customers, including Walmart, Google Fiber, McGraw Hill, APOLLO Insurance, and Alibaba Group, with service spanning 40+ countries. The new offering brings cost-effective enterprise-grade software for small and mid-sized firms working in a variety of legacy industries including healthcare, insurance, real estate, education, and more. To honor that work, the bottom quartile of companies in the Bessemer Cloud Index are posting gross margins of about 69% today.

• With its emphasis on enhancing the human-like voice experience, Murf AI benefits sales professionals looking to elevate their outreach efforts through audio content.
• Its solutions cater to clients in private equity, venture capital, investment banking, and management consulting.
• The market is constantly growing and evolving and is currently dominated by Big Data and Natural Language Processing (NLP).
• To eliminate the distraction of note-taking during calls, Sembly AI can handle that task to let you focus on meetings.
• Autocompletion is an option, but users can also engage with Codeium through chat and gain more contextual knowledge for why code looks a certain way or how it could be optimized.
• Spin.ai’s SpinOne is an all-in-one SaaS security solution that can help sales teams protect their mission-critical apps like Salesforce, Slack, Google Workspace, and Microsoft 365 against data leaks, data loss, and ransomware attacks.

Chatlayer’s SaaS platform easily integrates with all major CRM, ticketing systems, knowledge base, and contact center solutions through our API. Whether you’re a small business or a large enterprise, with Sinch Engage + Chatlayer, you can supercharge your conversational capabilities. Customers have already reported remarkable results, with a 44% increase in closed-won rates, a 25% reduction in average handle time, and a staggering 32% improvement in customer satisfaction. Perplexity.ai recently reached annual recurring revenue of $6 million, which is double the revenue it recorded in October 2023.

With this new funding, Cube has promised more advancements in data modeling, low-code tools, interoperability, performance and AI-enabled data intelligence. The San Francisco-based startup promises a platform that can answer customer questions and solve problems through a natural, conversational experience, according to Sierra. Its AI agents match brand tones and voice and can help with exchanges, subscription updates and other use cases. Organizations can build and personalize their own agents with Sierra, adding guardrails to align the agents with policies.

Smart Tools That Will be Handy This Year in College

By leveraging AI technology, businesses can streamline workflows, reduce manual workloads, and free up resources to focus on more strategic initiatives. By leveraging AI-driven chatbots, TheCultt was able to provide personalized customer experiences, address customer inquiries efficiently, and streamline their sales process. In today’s competitive landscape, businesses crave advanced AI capabilities to gain an edge. AI SaaS platforms offer accessible solutions for businesses of all sizes, democratizing AI and fostering innovation. Machine learning algorithms — the primary tool used in AI — are a collection of guidelines or methods that are applied, generally by a computer, to compute or solve a problem. The typical methods computers use to solve problems or provide decision-making capabilities include either extensive data analysis or the creation of generalizations and statistical forecasts.

Their AI-powered contextual intelligence engine is the go-to tool for commercial and medical teams worldwide, optimizing personalized omnichannel engagement at scale. With a client roster boasting over half of the world’s top pharmaceutical companies, Aktana has firmly established itself as the industry leader. Aisera compliments these offers with action bots that are built-in and customized AI workflows through a Visual studio to take actions and improve business process automation. Organizations can unlock human potential to save millions of operations costs, enhance productivity by 80%, and achieve 75% auto-resolution rates – all while reducing support costs by 80%.

Additionally, Copilot merges your organization’s data into ZoomInfo’s validated and privacy-compliant data to create a robust and reliable foundation for insights you can use for selling, personalization, and process optimization. Lily AI is a product management and customer service AI company that helps retail businesses understand their customers and create smoother shopping experiences. The platform includes features for product attribution and labeling, site search support, AI-powered recommendations, and demand forecasting. With recent funding rounds and the introduction of a customer-focused content generation solution to the Lily AI stack, expect to see more growth from this company in the coming months. Artificial intelligence (AI) sales software and tools use the extensive capabilities of AI to support sales experts in their day-to-day operations, from lead generation to closing deals.

In the meantime, Uniphore is already preparing for an eventual initial public offering (IPO). While that may not be imminent, Sachdev is clear that he wants the company to function as though it were a public company. Uniphore has both added important members to its board of directors, as well as senior leadership as it moves toward this event.

The company’s AI SaaS solutions are designed to assist businesses in various applications, such as natural language processing and computer vision. Unique among the other AI sales tools on this list, Murf AI specializes in voice generation and text-to-speech technology. It is an AI-powered tool that can generate natural-sounding voices for various applications such as podcasts, videos, phone systems, virtual assistants, and more, all of which can support sales in important outreach functions. Seamless.ai lets sales professionals build targeted prospect lists, find contact information, and engage with potential customers.

Based in Orlando, Florida, with a total of $27 million in funding, care.ai is pioneering the use of AI in healthcare with the world’s first advanced AI-powered smart care facility platform. With healthcare’s leading always-aware ambient intelligent sensors, care.ai transforms physical environments into self-aware smart care spaces. This innovation enhances safety, efficiency, and the quality of care in both acute and post-acute settings. Simultaneously, it autonomously improves clinical and operational workflows and enables new virtual care models for smart care teams, including smart-from-the-start virtual nursing solutions. AlphaSense, a market intelligence and search platform, has been a pivotal player in empowering global enterprises and financial institutions since its establishment in 2011. With a workforce exceeding 1,000  spread across offices in the U.S., U.K., Finland, Germany, India, and Singapore, AlphaSense is a leader in leveraging AI-based technology to deliver unparalleled insights.

AI SaaS companies will continue to embrace emerging technologies like blockchain, IoT, and edge computing to enhance their offerings. By integrating these technologies into their platforms, SaaS companies can ChatGPT unlock new capabilities, improve security, and drive innovation in the industry. IBM is a major figure in the AI SaaS industry, offering advanced technological solutions tailored to businesses worldwide.

Read below for our picks for some of the most promising AI startups with a broad range of use cases across different industries. The conversational AI industry is projected to reach $49.9 billion by 2030, up 24.9% from $13.2 billion in 2024. “Investors are going to worry about the number of seats being used coming down [because of] those productivity gains,” the analyst said. On the earnings call, Marc Benioff said that Salesforce would respond by introducing a new charging model. The conversational AI market itself is expected to expand significantly, reaching $49.9 billion by 2030, up from $13.2 billion in 2024. Automation of mundane tasks allows companies to optimize their operations, minimize errors, and drive operational excellence.

Sure, generative transformers were transformative, but AI still requires lots of compute cycles, and models are growing much faster than computers can keep up, so it’s still an expensive game. The expectation that modern AI tech will find a home in every part of our lives is pandemic. Fittingly, startups and investors are working overtime to build and fund new technology companies to either create or implement new AI tech. Major rounds are often in the headlines, and startups are building at breakneck speeds to stay ahead of both the technology curve and the largest tech companies that have their own AI strategies.

Using AI-powered automation, it offers sales analytics and forecasting to improve efficiency in revenue teams. Its RevAI software promises a 67 percent increase in productivity for revenue-critical employees. Based in Boston, Massachusetts, OfferFit is a leader in automated experimentation platforms, transforming how enterprises approach testing and learning. Using reinforcement learning, a subtype of self-learning AI, OfferFit empowers marketers to extract optimal business value from their first-party data, specifically focusing on identified existing customers. The platform serves top brands in telecommunications, energy, retail, travel, and financial services, including clients such as MetLife, Foxtel Group, and Brinks Home, highlighting OfferFit’s industry impact. Using artificial intelligence, ExpertusONE offers personalized content and training recommendations, alongside comprehensive dashboard insights for managers to track performance, and manage LMS reporting and analytics.

What Are AI SaaS Companies?

By providing sales teams with predictive analytics, opportunity insights, and next best action recommendations, Sales AI empowers them to optimize their sales strategies and maximize revenue opportunities. Sembly AI’s team assistant is designed to help teams transcribe, take meeting notes, and generate insights for client calls. It can capture and transcribe audio, allowing users to search and review meeting discussions later. It can also identify key topics and extract important information, making creating comprehensive meeting agendas and summaries easy. Zoho Zia stands out for its ability to analyze data and provide insights and recommendations.

Applying conversational AI to surveys appears to be low-hanging fruit in this era of ChatGPT frenzy. Enterprise-focused survey giant Qualtrics has adopted AI ChatGPT App across its line of customer and employee feedback products. SurveyMonkey, the go-to survey provider for SMBs, is using AI to automate the creation process.

The tool tracks action items discussed during meetings and assigns them to the appropriate individuals, saving time and making teams more productive. It can understand and interpret user queries, extract information, generate insights, and assist in decision-making processes. It’s designed to improve productivity and enhance user experience by offering personalized recommendations, analytics, and predictive insights based on the data available within Zoho applications.

ClickUp: Enhancing Project Management with AI

Many workflows adjacent to the core software engineering function are also highly time-intensive, repetitive, and ripe for automation. Instead of a one size fits all approach, Dataiku provides a workbench for customized AI solutions. With training, toolboxes, and sandboxes built into their platform, Dataiku is one of Gartner’s leaders in the data science and machine learning space.

The Mumbai-based startup’s 87 percent stake was acquired by Reliance for Rs 700 crore in 2019 and has been known as Jio Haptik Technologies ever since then. Sachdev and Saraogi founded Uniphore in 2008 and it was incubated at the Indian Institute of Technology Madras. Dahlkemper, in addition to putting together processes needed to make sure that the company’s values don’t get lost as it becomes bigger, is also experimenting with technology in areas like diversity.

In May 2024, the martech SaaS startup raised $3.5 Mn in a seed funding round led by Venture Highway, with participation from The Neon Fund, Matrix Partners-anchored DeVC and others. Backed by the likes of Google, Endiya Partner, 100X Entrepreneur, the startup has raised $2.39 Mn in funding till date. It competes with the likes of major players such as Observe.AI, Senseforth.ai, Yellow.ai, and ConveGenius.

Synthesis AI is a cutting-edge synthetic data generation company that creates computer-vision-driven imagery, videos, and human simulations. Most recently, the company also started OpenSynthetics, an open community for synthetic data usage and development. Synthetic data is computer generated data, which allows AI models to be productive without using personal information, among other advantages. The following generative AI firms focus on synthetic data and data analytics to serve the enterprise market. Insilico Medicine is a pharmaceutical research and development startup that uses generative AI and machine learning to create more efficient processes across biology, chemistry, and analytics. It’s focused on reducing the time and cost of drug development, particularly in areas such as immunology, oncology, central nervous system disorders, and fibrosis.

Jonathan Labin has over 20 years of leadership experience as a tech executive, advisor, board member, and investor. Previously, he was the President of Unifonic, and the Managing Director of Meta in the MENA. The coming years will witness a significant shift towards the AI software applications phase, with increasing value accruing to the software layer. She is in high demand as a speaker, appearing at leading tech conferences such as Web Summit, SXSW, Data Science & AI, WDMF (World Digital Marketing Forum), BIAT, SWITCH, SET Week, and eMerge Americas. Erik and Kavita, who share not only a professional partnership but also a marital bond, bring a unique dynamic to the company’s leadership. We strive for clear ownership wherever possible and try to leverage our unique strengths and perspectives.

• Recently, Findem launched their Talent Data Cloud, which automates and consolidates top-of-funnel activities across the entire talent ecosystem, bringing together sourcing, CRM and analytics into one place.
• He said his personal goal – rather than official guidance – was that by the end of fiscal 2026, the company would introduce 1 billion AI agents into user environments through what Salesforce calls its Agentforce AI platform.
• The two-year-old startup is bootstrapped and is yet to raise capital from external investors.
• Founded in 2016 by Raghu Ravinutala, Rashid Khan, Anik Das, and Jaya Kishore Reddy, Yellow.ai (earlier known as Yellow Messenger) is an enterprise AI channel for customer engagement.

TiendAPP also has an AI-powered platform that can help increase sales in omnichannel marketplaces. Purposefully built for logistics and supply chain companies, Finaktiva is a fintech platform that helps manage cash flows. The cloud-based platform provides real-time bank connections and securely aggregates data to provide full visibility over receivable and payable accounts. Wanting to be more than a visibility product, Finaktiva also enables clients to initiate supplier payments from its platform to reduce transaction costs. Clari makes a revenue operations platform built to solve the problem of unpredictable revenue, as well as software products for revenue management.

Once you have identified your specific needs, choose an AI sales software that offers features and functionalities that align with your requirements. While other options may offer broader functionalities, Murf AI excels in providing natural-sounding voices for various sales outreach efforts, including podcasts, videos, and virtual assistants. With its emphasis on enhancing the human-like voice experience, Murf AI benefits sales professionals looking to elevate their outreach efforts through audio content. Drift enhances the efficiency of sales teams by automating repetitive tasks, providing timely responses to inquiries, and delivering personalized experiences to website visitors. Hippo Video offers a unique approach to sales outreach by enabling professionals to create personalized videos. Its AI-powered platform not only allows for branding and custom messages but also provides detailed analytics to track video engagement.

As a result, small startups and large enterprises alike can access state-of-the-art AI tools, leveling the playing field and driving innovation across industries. At its essence, an AI SaaS (Software as a Service) company harnesses the power of AI to deliver software solutions via a subscription-based model. Users can create complex formulas and generate charts with simple text commands on the platform to accelerate data analysis. The SaaS startup’s platform also offers its clients visibility into the entire video creation process and to monitor campaign results. Founded in 2022 by Rituraj Biswas, Neha Soman, Abhijeet Kumar and Arijit Mukhopadhyay, Hypergro.ai leverages AI to help brands conceptualise and create compelling video ads using user-generated content (UGC).